Effective Date: 04/08/2025
Last Updated: 09/08/2025

Kynsa Kabs respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and share your information when you use our taxi services or website.
 

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Name

Phone number

Email address

Payment details (processed securely via third-party payment processors)

b. Ride Information

Pickup and drop-off locations

Trip date, time, and duration

Route taken (GPS location data)

c. Device and Technical Information (if you use our website)

Device type and operating system

IP address

Website usage data
 

2. How We Use Your Information

We use your information to:

Provide taxi booking and transportation services

Confirm and manage your bookings

Process payments and issue receipts

Improve our services and customer support

Comply with legal and regulatory requirements

Enhance safety and security (e.g., tracking rides in real time)
 

3. How We Share Your Information

We do not sell your personal data. We may share your information only with:

Drivers (to fulfill your booking)

Payment processors (to handle transactions securely)

Law enforcement or regulators (when required by law)

Service providers (IT support, cloud storage, analytics) under strict confidentiality agreements
 

4. Location Data

We collect location data during your ride to:

Provide accurate pickup and drop-off services

Ensure safety and track routes

Improve route optimization and service quality

You can disable location tracking in your device settings, but this may affect service functionality.
 

5. Data Retention

We keep your personal data only as long as necessary to:

Provide our services

Comply with legal obligations

Resolve disputes and enforce agreements

After this, we securely delete or anonymize your information.
 

6. Security

We use encryption, secure servers, and access controls to protect your personal information. While we take strong measures, no online transmission or storage system is completely secure.
 

7. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you

Request corrections or deletion

Restrict or object to certain data processing

Request a copy of your data in a portable format

To exercise these rights, contact us at: kynsakabs@outlook.com
 

8. Children’s Privacy

Our services are not directed to children under 13 (or the age required in your country). We do not knowingly collect personal data from children.
 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website or app, and the “Last Updated” date will be revised.
 

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Kynsa Kabs

Email: kynsakabs@outlook.com
Phone: 07776 914 648